Privacy Policy
RK Hospitality (“RK Hospitality”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how RK Hospitality collects, uses, stores, and protects information when you visit or interact with our website:
Website: https://rkhospitality.in/
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website, including when you:
- Submit an enquiry or contact form
- Request information about our restaurants, dining experiences, venues, or services
- Make an enquiry regarding weddings, celebrations, meetings, or other events
- Contact us through the telephone number provided on our website
The information you may provide can include:
- Name
- Phone number
- Email address, if voluntarily provided
- Event or enquiry details
- Preferred date or other event-related information
- Any other information you voluntarily submit to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information collected through our website to:
- Respond to your enquiries and requests
- Provide information about our restaurants, venues, dining, and event services
- Assist with wedding, celebration, corporate, and other event enquiries
- Contact you regarding your enquiry
- Provide and improve our services
- Improve our website and user experience
- Understand website traffic and usage
- Maintain website security
- Prevent fraudulent, unauthorised, or unlawful activity
- Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes and in accordance with applicable laws.
3. Contact and Enquiry Forms
If you submit your information through a contact or enquiry form on our website, the information provided may be used by RK Hospitality or authorised representatives to respond to your enquiry.
Your information may be used to understand your requirements and provide relevant information about our restaurants, venues, dining experiences, celebrations, weddings, meetings, or other services.
We do not sell or rent your personal information to third parties.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and enhance your browsing experience.
Cookies may collect information such as:
- Pages visited
- Time spent on the website
- Browser and device information
- General website usage information
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some functionality of the website.
5. Analytics and Website Technologies
We may use analytics and similar technologies to understand how visitors interact with our website and to improve its performance, content, and user experience.
Where third-party analytics or website services are used, those providers may process certain technical or usage information in accordance with their own privacy policies.
6. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services, including social media platforms, maps, booking services, payment services, videos, or other external content.
These third-party services operate independently and may collect information according to their own privacy policies.
RK Hospitality is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policies of any third-party services you access through our website.
7. How We Share Information
We may share personal information where reasonably necessary for legitimate business purposes, including with:
- Authorised employees or representatives of RK Hospitality
- Website hosting and technical service providers
- Website maintenance and support providers
- Communication or enquiry-management service providers
- Analytics and website-support providers
- Other service providers who assist us in operating our website or providing our services
- Government authorities or law-enforcement agencies where required by applicable law
We do not sell, rent, or trade your personal information for commercial purposes.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss, or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Respond to and manage enquiries
- Provide requested services
- Maintain appropriate business records
- Meet legal, regulatory, accounting, or security requirements
- Resolve disputes or enforce applicable agreements
When personal information is no longer required, we may securely delete or anonymise it where reasonably appropriate.
10. Children’s Privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly collect personal information from children for purposes unrelated to the services offered by RK Hospitality.
If you believe that a child has provided personal information to us without appropriate consent, please contact us using the telephone number provided below so that we can review the matter and take appropriate action.
11. Your Privacy Rights
Subject to applicable laws, you may have certain rights regarding your personal information, including the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise a concern regarding the use or handling of your personal information
To exercise any applicable privacy rights or raise a privacy-related concern, please contact us using the details provided in the Contact Us section below.
12. Marketing Communications
If RK Hospitality sends promotional or marketing communications, we will do so in accordance with applicable laws.
You may request to stop receiving promotional communications from us at any time by contacting us at the telephone number provided below.
13. Changes to This Privacy Policy
RK Hospitality may update or modify this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
Any changes will be published on this page with the revised Last Updated date.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
14. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:
RK Hospitality
Chennai, Tamil Nadu, India
Phone: +91 9600624445
Website: https://rkhospitality.in/
We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable laws.
15. Consent
By using our website and voluntarily providing your personal information through our forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.
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